Legal

Privacy Policy

Last updated · 2026-05-17 Version · 1.0 Effective · 2026-05-17

Figen AI Academy ("Academy", "we", "us") is the executive education and certification division of Figen AI SAS ("Figen AI"), a fintech registered in France. This Privacy Policy explains how we collect, use and protect personal data when you visit academy.figenai.com, enrol in a program, or interact with the team.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the French Data Protection Act, and equivalent laws in the jurisdictions where Academy operates.

1 · Who is the data controller

Figen AI SAS, registered in Paris, France, is the data controller. For any privacy-related request, contact our data protection officer at privacy@figenai.com.

2 · What personal data we collect

Browsing the website

  • Technical data — IP address, browser type, device, operating system, referring URL.
  • Usage data — pages viewed, time on page, clicks, downloads.
  • Cookies and similar technologies (see Cookies Policy at /cookies).

Enrolling in a program or requesting a proposal

  • Identity — first name, last name, professional email, firm, job title, country.
  • Engagement — program of interest, project brief, calendar availability.
  • Billing — organisation name, billing address, VAT ID, payment metadata.

Participating in a program

  • Learning — course progress, quiz responses, certification exam answers and results.
  • Community — contributions to forums, comments, peer reviews.
  • Recordings of live sessions, with explicit consent.

3 · Why we process your data (lawful bases)

  • Performance of contract — to deliver the program you enrolled in, issue your certificate, manage billing.
  • Legitimate interest — to improve Academy, analyse aggregate usage, prevent fraud, ensure security.
  • Consent — for marketing emails, cookies that are not strictly necessary, and recording of live sessions.
  • Legal obligation — to comply with tax, accounting and regulatory requirements.

4 · Who has access to your data

Your personal data is accessed by:

  • Figen AI staff on a strict need-to-know basis (program operations, customer success, accounting).
  • Sub-processors under data processing agreements — our learning platform (LearnWorlds), email provider, payment processor, analytics platform, hosting provider.
  • Public authorities, only where legally required.

We do not sell your personal data. We do not share it with third-party advertisers.

5 · How long we keep your data

  • Marketing and prospect data — 3 years from last interaction.
  • Customer data — duration of the engagement plus 10 years (legal-archive requirement for accounting).
  • Learner records and certificates — 10 years from completion.
  • Cookies — as detailed in the Cookies Policy.

6 · International transfers

Some of our sub-processors are based outside the European Economic Area, notably in the United States. When transferring personal data to those jurisdictions, we rely on the European Commission's Standard Contractual Clauses (2021/914) and, where applicable, additional safeguards.

7 · Your rights

Under GDPR you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure ("right to be forgotten") subject to legal-archive obligations.
  • Object to processing based on legitimate interest, including profiling.
  • Restrict processing in specific circumstances.
  • Receive your data in a portable format.
  • Withdraw consent at any time, where consent is the lawful basis.
  • Lodge a complaint with the French Data Protection Authority (CNIL, cnil.fr) or your national supervisory authority.

To exercise these rights, write to privacy@figenai.com with proof of identity. We respond within 30 days.

8 · Security

We protect personal data with industry-standard technical and organisational measures: TLS encryption in transit, AES-256 at rest, role-based access, periodic security reviews, vendor due diligence, incident-response procedures.

9 · Changes to this policy

We update this policy when our practices change or when required by law. Material changes are notified by email to enrolled learners and posted at the top of this page.

10 · Contact

Questions, requests, complaints — write to privacy@figenai.com.